Overview

The Salesforce Database Administrator is responsible for the overall operational health of YWCA’s Salesforce platform, including developing and maintaining data entry processes, providing technical direction on platform configuration and maintenance, troubleshooting and resolving production issues, and leading root cause analyses to both identify and implement long-term solutions. This position will report to the Associate Director of Development Operations and will often partner with all members of Development staff (including the Chief Philanthropy Officer, Portfolio Relationship Managers, the Prospect Researcher, and the Donor Services team) as well as Accounting Services (including the Chief Financial Officer, Controller, and Accounting Services staff) to prototype and deliver application solutions with an eye towards value, quality, data integrity, information security and end-user experience. In order to ensure the Salesforce CRM meets Agency needs related to data accuracy, reportability, and the ability to analyze the impact of fundraising tactics and discover trends, the Salesforce Database Administrator will develop and maintain the Development Divisions’ best practices for Salesforce data entry, data maintenance, support ticket processes, and workflow processes.

Commitment to Diversity:

An inclusive and thriving community transformed by racial and gender equity, with peace, justice, freedom, and dignity for all people.

OUR MISSION
YWCA is on a mission to eliminate racism and empower women.

OUR VISION
A healthy community transformed by racial and gender equity, where women and girls of color have equal access to opportunity, and there is social justice for all people.

OUR CORE BELIEFS

  • When the barriers of institutional and structural racism are broken down, everyone will benefit.
  • Because women of color have been historically marginalized and excluded, their voices must be centered in this work.
  • When people are confident in their inherent strength and communities are valued and selfdirected, they are empowered.
  • We must stand together across lines of difference with courage, compassion, and commitment to transform our community.

https://www.ywcaworks.org/history

About YWCA Seattle King Snohomish

With more than 20 locations across two counties, YWCA is a social justice organization that creates real change for more than 12,000 people in Seattle, King, and Snohomish counties each year.

YWCA works where we’re needed most with people who face the greatest barriers to safety, stability, and opportunity. Racial and gender equity is at the center of our work to eliminate disparities in the most critical areas of people’s lives.

We know that not all women, or all people, are treated equally. Women and girls of color experience overlapping injustices due to their race, gender, socioeconomic background, and more. YWCA is a multi-issue social justice organization that approaches social inequity on multiple levels.